How do I get a school email into Famsy?
You can either paste the content of the email directly into the app, or forward the email to your family's dedicated inbox address. The AI then extracts the dates, times, and what to bring, proposing an event for you to confirm.
What is an inbox address?
It's a unique email address linked to your family's Famsy account. You forward emails from school or clubs to this address, and the AI interprets the content and suggests events based on it.
Do I have to forward the whole email, or can I just paste the text?
Both ways work brilliantly. You can forward the entire email to your family's inbox address, or paste the relevant text directly into the app, and the AI will interpret the content in the exact same way.
Can I forward emails from multiple different senders, like the school and football club?
Yes, the inbox address is tied to your family account rather than a specific sender, so you can forward emails from school, nursery, and sports clubs to the same place.
Are events from emails added automatically?
No, the AI creates a suggestion based on the email's content, but an adult in the family needs to confirm it before the event is actually added to the calendar.
What does the AI do if an email contains multiple dates, such as a term plan?
The AI will attempt to pick out the different dates and suggest separate events. You will see the suggestions before confirming and can adjust or remove anything that isn't quite right.
Can I see which email an event came from later on?
Famsy focuses on the confirmed suggestion – meaning the event itself with date, time, and things to bring – rather than saving the email as a separate attachment in the app.
What happens if an email doesn't have a clear date?
The AI does its best to interpret the information, but if a clear date is missing, the suggestion might be incomplete. You'll see this in the suggestion and can fill in the missing details before confirming.
Can multiple adults in the family forward emails to the same inbox address?
Yes, the inbox address belongs to your family account, so any adult in the family can forward emails to it. The generated suggestions will be visible for the whole family to confirm.
Does it work with emails in languages other than Swedish?
Famsy is available in nine languages, and the AI interprets the email content to extract dates and details, regardless of which of these languages the email is written in.
Can I use the inbox address for emails that aren't about an event?
The inbox address is designed for emails containing event information, such as dates, times, and what to bring. The AI interprets the content specifically for that purpose.
What should I do if the AI extracts the wrong information from an email?
You always see the suggestion before confirming it, and you can edit the date, time, or any other details directly there before the event is added to the calendar.
Can I forward an email about a weekly club training session?
Yes, you can forward the email and the AI will suggest an event based on the information provided. You can then adjust recurring schedules in the suggestion before confirming.
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